Who This Is For
Users who haven't received an expected email (password reset, magic link, or verification code).
What You'll Achieve
👉🏼 Learn how to request a new email and troubleshoot delivery issues.
Step-by-Step
Check Your Spam/Junk Folder
Look for emails from [email protected] or [email protected].
If found in spam, mark as "Not Spam" to improve future delivery.
Wait the Appropriate Time
Emails typically arrive within 1-2 minutes.
During high traffic, delivery may take up to 10 minutes.
Request a New Code or Link (Login Screen)
If you used Magic Link or Verification Code sign-in:
On the code entry screen, wait for the countdown timer.
Once expired, click Resend code.
For Password Reset:
Return to the Forgot password? link on the login page.
Re-enter your email and submit.
Verify Your Email Address
Ensure you're entering the exact email used to create your account.
Check for typos or extra spaces.
Try an Alternative Sign-In Method
If magic link isn't working, try Email + Password sign-in.
You can set a password later via Settings > Security.
Contact Support If Issues Persist
If you've waited and checked spam, email [email protected].
Include the email address you're trying to use.
What Happens Next
A new email will be sent. If using a verification code, you'll have 60 seconds to enter it before you can request another.