Skip to main content

Requesting an Extension or Modification

Alec avatar
Written by Alec
Updated over 2 weeks ago

Who This Is For

Users who want to extend their current stay or request changes to an upcoming booking.


What You'll Achieve

πŸ‘‰πŸΌ You'll know how to initiate an extension or modification request through the platform.


Step-by-Step

  1. Navigate to Your Booking

    • Go to My Bookings in the sidebar

    • Locate your Current Stay or Upcoming Booking

  2. Open the Options Menu

    • Click the Options button on your booking card

    • A dropdown menu appears with available actions

  3. Select "Extend Booking"

    • For current stays: Choose Extend Booking from the dropdown

    • This redirects you to the Support page to submit your request

  4. Alternatively: Use the Help Section

    • At the bottom of the My Bookings page, find the Need Help? section

    • Click the Extend Booking quick action button

    • Describe your desired extension dates

  5. What to Include in Your Request:

    • New desired check-out date

    • Reason for extension (optional)

    • Any flexibility in dates

    • Updated payment details if needed

  6. What Happens After Submitting:

    • Our team receives your extension request

    • We check availability with the property owner

    • You'll receive confirmation or alternatives via email


What Happens Next

The MyStaysCo team will review availability and contact you with confirmation or alternative options within 1-2 business days.


Common Questions

Can I extend if my stay ends tomorrow?

Submit the request ASAP – last-minute extensions depend on availability

What if the property isn't available for extension?

Our team will suggest alternative properties in the same area

Did this answer your question?