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Understanding Your Stay Timeline

Alec avatar
Written by Alec
Updated over 2 weeks ago

Who This Is For

Users who want to understand the different stages of a booking and how their stay progresses through the system.


What You'll Achieve

πŸ‘‰πŸΌ You'll understand how bookings are categorized by timing and what each status badge means.


Step-by-Step

Understand Booking Categories

Category

Description

Badge

Pending Confirmation

Awaiting the housing provider's response

Pending (orange)

Current Stays

You are currently staying at this property

Active Stay (purple, pulsing)

Upcoming Bookings

Confirmed future stays

Confirmed (green)

Past Bookings

Completed stays

Completed (gray)

  1. Track Days Remaining (Current Stays)

    • Current stay cards display a "X days left" indicator

    • Shows "Checking out today" when it's your final day

  2. Review Pending Confirmations

    • Pending bookings show:

      • Awaiting housing provider's confirmation banner

      • Expected within 12 hours message

    • Click View Request Details to track progress

  3. Access Past Bookings

    • On mobile: Tap the "Past Bookings" section to expand it

    • On desktop: Scroll down to see the full list

    • Each past stay shows:

      • Property name and location

      • Stay dates

      • Completed badge


What Happens Next

πŸ’‘ Understanding your stay timeline helps you track where you are in your accommodation journey and what actions may be needed.

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