Who This Is For
Users with an active or confirmed booking who want to see full details about their current temporary accommodation.
What You'll Achieve
👉🏼 You'll know how to access and review all the essential information about your booked stay, including property details, check-in information, host contact, and documents.
Step-by-Step
Go to "My Bookings"
In the sidebar navigation, click My Bookings
This page displays all your temporary accommodation bookings
Locate Your Booking
Current Stays – Properties you're currently staying at (marked with Active Stay badge)
Upcoming Bookings – Confirmed future bookings (marked with Confirmed badge)
Pending Confirmation – Bookings awaiting temporary housing providers' response (marked with Pending badge)
Click "View Booking Details"
Click the View Booking Details button on any booking card
You'll be taken to the full Stay Detail page
Review the Stay Detail Page
Property Gallery: Photo carousel of your accommodation
Address: Full property address with map location
Dates: Check-in and check-out dates and times
Guests: Number of guests in your booking
Status Badge: Current booking status (Confirmed, Active, Pending)
View Host Contact Information
The Your Host card displays:
Host name
Urgency Phone number
Email address
Use Request Support to contact the support team
Access Booking Documents
The Documents card provides downloadable files:
Booking Confirmation – Official confirmation of your booking
Review Pricing Summary
View the Pricing Summary card for:
Nightly/Monthly rate
Duration (in months)
Total amount
What Happens Next
You now have full visibility into your booking. Use the host contact if you need property-specific assistance, or the support button for platform help.