Who This Is For
Users with long-term rental requests who need to upload employment and income verification documents.
What You'll Achieve
ππΌ Upload your employment verification documents
ππΌ Upload your income proof documents
ππΌ Understand what qualifies as acceptable documentation
Before You Start
ID, Employment and income documents are only required for long-term rentals (12 months or more).
If you have a temporary stay request, you only need to upload your Government ID.
Step-by-Step Instructions
Part A: Uploading Employment Verification
Step 1: Navigate to My Documents
Click "My Documents" in the sidebar.
Step 2: Locate the Employment Verification Section
Scroll to the Employment Verification category. These sections only pop up if you are in the long-term flow.
Step 3: Review Accepted Documents
The following are accepted as employment verification:
Current employment contract
Recent employer letter (issued within 30 days)
Payslips from the last 3 months
Self-employment certificate
Step 4: Upload Your Document
Click the upload area or the Upload button
Select your employment document
Wait for the upload to complete
The status changes to "Under Review".
Part B: Uploading Income Verification
Step 5: Locate the Income Verification Section
Scroll to the Income Verification category (directly below Employment Verification).
Step 6: Review Accepted Documents
The following are accepted as income verification:
Last 3 monthly payslips
Bank statements (last 3 months)
Most recent tax return
Pension statements
Step 7: Upload Your Document
Click the upload area
Select your income document
Wait for the upload to complete
What Happens Next
Both documents show Under Review status
The team reviews documents within 1-3 business days
You receive email notifications as each document is verified
Once all required documents are verified, you can proceed with the applications
For Self-Employed Users
If you are self-employed, upload:
Employment: Self-employment certificate or business registration
Income: Most recent tax return AND bank statements (last 3 months)


