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What Documents Are Required

Alec avatar
Written by Alec
Updated over 2 weeks ago

Who This Is For

Users who need to understand what documents they must upload before applying for properties.


What You'll Achieve

πŸ‘‰πŸΌ Understand which documents are required based on your stay type

πŸ‘‰πŸΌ Know the difference between temporary and long-term document requirements

πŸ‘‰πŸΌ Prepare the correct documents before starting the upload process


Document Requirements by Stay Type

The documents you need depend on the duration of your housing request.

Temporary Stays (Less than 12 months)

For temporary stays, you need only one document:

Document

Description

Examples

Government ID

Valid photo identification

Passport, EU national ID card, Luxembourg residence card

This streamlined process allows for quick setup when you need housing for short-term assignments or projects.


Long-Term Rentals (12 months or more)

For long-term rentals, you need three categories of documents:

Category

Document

Description

Identity Verification

Government ID / Passport

Valid passport, EU national ID, or Luxembourg residence card

Employment Verification

Employment Contract or Letter

Current employment contract, recent employer letter

Income Verification

Proof of Income

Last 3 payslips, bank statements


Optional Documents

Regardless of stay type, you can also provide:

Document

Description

When to Provide

Proof of Address

Utility bill, bank statement, or official correspondence (within 3 months)

When requested by the agency/landlord, or to strengthen your application

Accepted File Formats

All documents must be uploaded in one of these formats:

  • JPEG (.jpg, .jpeg)

  • PNG (.png)

  • PDF (.pdf)

Maximum file size: 10MB per document


What Happens Next

Once you know which documents are required, navigate to My Documents from the sidebar to begin uploading.

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