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How to Apply for a Long-Term Property

Alec avatar
Written by Alec
Updated over 2 weeks ago

Who This Is For

For users who have received property matches and want to apply for a specific property.

What You'll Achieve

👉🏼 Understand how the application process works

👉🏼 Complete all application steps

👉🏼 Submit a successful application

Step-by-Step Instructions

Step 1: Navigate to Your Property Matches

  1. From your Dashboard, click "My Housing Request(s)" in the navigation menu

  2. Find the request with status showing "Matches Found"

  3. Click to view your available property matches

Step 2: Open the Property You Want to Apply For

  1. Browse your property matches in List, Split, or Map view

  2. Click on a property card to open the full Property Detail page

  3. Review the property information, amenities, and pricing

Step 3: Start the Application

  1. Locate the "Apply Now" button

  2. Click "Apply Now" to open the Application Wizard

  3. The wizard opens as a full-screen overlay

Step 4: Review the 2-3x Rent Rule (Step 1)

The first screen explains why income information is required:

  1. Property Rent: Shows the monthly rent for this property

  2. Recommended Income: Shows the minimum net income needed (2-3x the rent)

  3. Data Protection: Your information is encrypted, shared only with landlords, and deleted if unsuccessful

Click "I Understand, Continue" to proceed.

Step 5: Enter Your Financial Information (Step 2)

  1. Enter your Net Monthly Income (take-home pay after taxes)

  2. The system calculates your Rent-to-Income Ratio in real-time

  3. Review the eligibility indicator:

    • Green (>2x): Strong application – meets requirements

    • Yellow (2x): Valid application – meets overall requirements

    • Red (<2x): Below threshold – The agency might decide not to move forward with your application.

  4. Optionally add your Employer Name (if employed)

Click "Continue" to proceed.

Step 6: Review and Submit (Step 3)

This final step shows a summary of your application:

  1. Property Summary: Photo, title, location, and price

  2. Contact Information: Verify your name, email, and phone (click to edit if needed)

  3. Application Details: Income, move-in date, household, pets, employment

  4. Required Documents: Status of each required document

    • Green checkmark ✅ = Verified

    • Amber clock 🔓 = Under Review

    • Missing documents must be uploaded before submission

  5. Eligibility Assessment: Shows your overall application strength

  6. Confirmation Checkbox: Check the box to confirm accuracy

Click "Submit Application" to finalise.

Step 7: View Confirmation

After submission, you will see:

  1. A success message confirming your application was sent

  2. "What happens next" information notification by email

  3. A button to return to your Dashboard

What Happens Next

  • Your request status changes to "Application Under Review"

  • The landlord or real estate agency reviews your application

  • You receive notifications about viewing appointments or decisions

  • Track your application status on your Dashboard

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